Shipping policy

Order Processing Time:

Orders are typicallys processed and shipped within 1-3 business days after payment is received. Orders placed on weekends or holidays will be processed on the next business day. During peak seasons or promotions, processing times may be slightly longer.

Shipping Methods & Delivery Times:

We offer reliable shipping through trusted carriers. Estimated delivery times (after dispatch):

  • Standard Shipping: 3–7 business days

  • Expedited Shipping (if available): 1–3 business days

Delivery times may vary depending on your location, carrier delays, and weather conditions.

Shipping Rates:

Shipping rates are calculated at checkout based on your location and order size. Free shipping promotions may be offered from time to time, or on orders that meet the minimum order amount required for free shipping.

Order Tracking:

Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.

Shipping Locations:

We currently only ship to the United States and its territories. If your location is not listed, please contact us for assistance.

Incorrect Address & Failed Deliveries:

Please ensure your shipping address is correct at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses. If a package is returned to us due to an incorrect address, additional shipping fees may apply.

Lost or Damaged Packages:

If your order arrives damaged or is lost in transit:

  • Please contact us within 48 hours of delivery (or expected delivery date).

  • Include your order number and photos (if applicable).

  • We will work with the carrier to resolve the issue and arrange a replacement or refund when appropriate.

International Shipping (If Applicable):

International orders may be subject to customs duties, taxes, or fees. These charges are the responsibility of the customer. Delivery times may vary due to customs processing.

Contact Us:

For shipping-related questions, please contact us at:

shop@redhawkridge.com